Smiley and Karen
Montgomery County, September 2, 2011
Go figure, we have a sunny hot July and August and the day (today) that my solar panels are put online is cloudy and raining. Anyway, Aurora Energy my installer of Sun Power panels moved my install date up 4 weeks as I signed my contract on Aug 2 th and the job got installed between Wednesday and today (3 days). Inspection is set for Wednesday but my installer Michael Ryan of Aurora and I agreed to just hook up to the grid and start to slow down the power draw from my appliances with the aid of SUN… HELLO Sunshine J .
Anyway if anybody has questions or wants a tour let me know OFFLINE as a lot of research has already been posted on the web about this technology but nothing replaces true testimonials from actual users you get to talk with. I have been asked why my stance changed about installing panels and it’s because Aurora has a 10 year roof warranty, 15 year electronics warranty and 25 year Sun Power panel warranty (these Sun Power panels are 19% efficient btw) that makes me sleep very well.
Michael Ryan of Aurora did RIGHT by me in more than one way, call him to find out 410-268-3088 and if you take the sidewalk that cuts between Everett and Oldfield look up and you’ll see my Sun Power panels along with Laura and John’s panel grid on their roof next door too.
Montgomery County, August 21, 2011
Mike Ryan was excellent to deal with in every way. He did what he said he would do, came when he said he would, explained things well, got permits and gave me papers to sign, and was very friendly all the time. His workers were very good and pleasant too. I highly recommend him and Aurora Energy.
We have been extremely satisfied with the entire process involving Aurora Energy, especially with the support provided by Jason Brennan. Aurora has been on top of all matters related to the design and installation of our system since day 1. The only issue was the very long delay in the arrival of the micro-converters needed for our system, an issue which was seemingly out of Aurora`s control. We would not hesitate to recommend the company to others.
We chose to buy a very large residential system to provide for as much of our use as possible. Our system includes 19,040kW of PV panels and a 40-tube collector for hot water heating. Roof space limitations and some shading issues steered us toward high efficiency PV panels. We asked for bids from 4 different firms. Aurora Energy very clearly offered the best combination of value, technology, knowledge, and installation experience. The job was finished very professionally, and Aurora is still following up with all the necessary state approvals and related paperwork. If you need further endorsement, please note that SunPower (maker of the world`s most efficient solar panels) has designated Aurora Energy as the only "premier" SunPower dealer in Maryland.
Great job, Aurora!
Ann Arundel County
Mike Kabler was great to work with & hope to work with him again in the near future!
Everyone was very professional and friendly. They contacted me when MD was about to change the tax allowance (Reduce) to inform me and offered to rush the application in to make sure that we qualified for the higher rate.
My main contact at Aurora Energy was Jason Brennan. Jason has answered all my questions and kept me informed throughout the installation. The project went well and is performing well. I am very pleased with the project. They have my recommendation.
I am completely satisfied with my Sunpower solar system and the work performed by Aurora Energy and Jason Brennan.
Since this was an upgrade to an existing solar system, references were not needed. Aurora Energy installed both solar PV and domestic solar hot water systems in fall 2007. SunPower stopped accepting orders in mid-November- therefore, our system was delayed ~60 days. Not the fault of Aurora Energy. Furthermore, the mid-Atlantic was subject to unusual blizzard activity. The amount of snow and cold temperatures delayed our install even further. No fault to Aurora Energy.
A great company to work with. The job was done professionally and the site was cleaned prior to leaving each time. They showed up when they said and communicated with us at all times on the project. Can`t wait to recommend to someone else!
Very pleased with top-notch installation job, system commissioning, and completion of numerous incentive forms.